I have been fortunate to be supporting and occasionally contributing to a series of blogs on Chatbots being written by Leon Smiers, Capgemini Oracle Chatbot SME (and also Oracle Ace). The blog posts are:
- Chatbots meeting expectations, introducing the chatbot maturity model
- Chatting with the chatbots? – How intelligence makes the conversation
- Integrating the Chatbot
I’ve been talking with Leon about what next in the blog series, and we can expect to see some more exciting blog posts in the series.
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