Oracle Digital Assistant is a new name for Oracle Chatbot. Actually it is not only a new name – from now on chatbot functionality is extracted into separate cloud service – Oracle Digital Assistance (ODA) Cloud service. It runs separately now, not part of Oracle Mobile Cloud Service. I think this is a strong move forward – this should make ODA service lighter, easier to use and more attractive to someone who is not Oracle Mobile Cloud service customer.
I was playing around with dialog flow definition in ODA and would like to share few lessons learned. I extracted my bot definition from ODA and uploaded to GitHub repo for your reference. When new bot is created in ODA service, first of all you need to define list of intents and provide sample phrases for each intent. Based on this information algorithm trains and creates machine learning model for user input classification: Read the complete article here.
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