Fishbowl free on-demand Webinar: Get your Digital Assistant for Customer Service Online Before Black Friday

With Black Friday approaching, now is the time to ensure the best customer service with help from a digital assistant. Watch this 30-minute free on-demand webinar to see how we, and our partner Oracle, are working with retailers to implement digital assistants (chatbots) to ensure consistent online customer service experiences. In this webinar, we will share success stories from retailers with digital assistants, as well as discuss and demo how digital assistants are able to:

  • Provide quick answers to FAQs
  • Track packages, view purchases, and cancel orders by linking to backend business systems
  • Integrate with Oracle Service Cloud to provide first touch responses and seamless handoffs to live agents, if needed
  • Proactively offer coupons, promotions and other associated product offers

Watch the free on-demand webinar here.

For additional information please visit the Fishbowl website here.

 

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For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center.

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Technorati Tags: PaaS,Cloud,Middleware Update,WebLogic, WebLogic Community,Oracle,OPN,Jürgen Kress

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