Changes that must be made when migrating chatbots that were built on versions prior to 19.1.3.
· Oracle Digital Assistant 19.1.3 introduces significant new capabilities including
· Support for additional messaging channels (Microsoft Teams, Cortana, Skype and Slack)
· Service Cloud agent handoff enhancements
· WebView component self-hosting
· Improvements to system intents and conversational routing
· New Digital Assistant Insights
· Component diagnostics and data management
· Read the complete article here.
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