Skills in Oracle Digital Assistant can have custom parameters defined that you can either use to achieve consistent configuration for entities and components in the skill, or to provide controls for digital assistant bot designers to “harmonize” the behavior of different skills.
Especially skills developed by different teams may not follow the same look and feel or may not adapt the same to constraints applied by messengers.
If you are a digital assistant developer today, what are your guidelines e.g. for the orientation of card layouts and how many cards are displayed at once? Do you know that messengers vary in the number of cards they support for rendering at the same time?
But even in a skill itself, is there a way in your bot building guidelines that ensures e.g. range sizes set on entities and components are the same for a consistent look and feel? Do you allow customization of system messages on the skill and digital assistant level?
If you had more “no” than “yes” so far, then read on. Read the complete article here.
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