Demo: Oracle Digital Assistant for Customer Service with hand off to Service Cloud Live Agent by Jason Lammon

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Demo showing how the Oracle Digital Assistant can be integrated on a website and SMS to help customers/shoppers with FAQs, view promotions and return policies, and get transferred to an Oracle Service Cloud live agent when necessary. Watch the demo here.

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Technorati Tags: PaaS,Cloud,Middleware Update,WebLogic, WebLogic

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