15 years in the making…
Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker, enabling the conversational enterprise.
The premise is simple. In today’s world, people no longer want to point and click their way through your complex internal systems. Instead, they want to have a conversation. Just like they would with a human, but without the wait times or being passed from one department to another. Or getting answers that make no sense because the person answering the question wasn’t aware of all the procedures and policies that applied to you. Read the complete article here .
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