Fishbowl Solutions is the leading developer for the Oracle Digital Assistant (ODA) platform. We can design and implement a digital assistant specific to your business needs. Our team will help validate your use case, design conversational interfaces, and integrate your backend data systems.
Digital Assistants for customer and employee service, sales enablement, and more.
Customer Service
Deflect routine requests away from call centers. Use digital assistants on corporate websites or company Facebook pages for account administration, finding store locations, ordering and canceling services, and tracking packages.
Employee Service
Ease onboarding with a digital assistant that guides new employees through process orientation and training. Help them get quick answers to FAQs, submit IT service requests, check schedules, find benefit information, and request PTO. Read the complete article here.
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