I’m excited to announce that the Oracle Digital Assistant Platform Version 20.12 is now being rolled out across all our OCI data centers. Key updates include:
· Unified Multi-lingual NLU
· Enhanced Speech
· Data Manufacturing with Active Learning
Unified Multi-lingual NLU
20.12 represents a fundamental shift not only for the ODA Platform but for the Conversational AI space in general. With 20.12, we introduced a unified multi-lingual NLU model for key languages in Europe and Middle East. This means customers no longer have to build a separate digital assistant for each language nor do they have to rely on a translation service to power their Intent Classification and Entity Recognition. While multi-lingual language embeddings have become mainstream in the past couple of years, ODA is the first Conversational AI platform to introduce active cross-lingual usage with Few-Shot and Zero-Shot NLU training models for both intents and entities. Read the complete article here.
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