Your smart online assistant for daily tasks and frequent queries
PeopleSoft delivers setup pages which can be used to develop and deploy chatbots on PeopleSoft systems. Oracle Digital Assistant (ODA) is leveraged to enable chatbots on PeopleSoft systems. For more details on Oracle Digital Assistant please refer to:
However, if your ODA instance version is below 19.10, then refer the documentation for PeopleSoft Chatbot Integration Framework for ODA instance below 19.10 version.
Chatbots can be configured as Tiles or as a Widget to PeopleSoft Application pages. It can also be accessed through external messaging client (like SMS client) buy sending a message directly to the Twilio number of the skill. Get the PeopleSoft chatbot here.
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