Most messengers used with chatbots do not support multi-select lists as a widget for building user interface. In a previous Oracle TechExchange article, I discussed how, using Oracle Digital Assistant, you can still implement multi-select lists for data stored in value list entities (https://blogs.oracle.com/mobile/techexchange-quicktip%3a-creating-multi-select-lists-in-oracle-digital-assistant). In this article, I will explain how you can do the same for values that are not entity based but queried from a backend service.
How a multi-select value list looks in Oracle Digital Assistant
The screenshot below shows the example I created and demonstrated in the previous article. The list of values was created from a list of values entity that has been configured to accept multiple values entered by a user. At runtime, users could then use the index numbers, or the labels, in front of the choices to select one or many items (see how the selection of cheese, garlic and oil are reflected in the order confirmation). Read the complete article here.
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