Oracle Digital Assistant – WhatsApp Integration with Twilio by Daniel Teixeira

image

WhatsApp is one of the most interesting platforms for customers when it comes to delivering a conversational interface.

WhatsApp typically works with partners and 3rd party providers, which means that we need to connect to those instead of directly to WhatsApp. Twilio is one of those and ODA supports it as a Channel out of the box, which makes it very easy. Any other provider will require a webhook client.

All about it in the documentation.

Setup Twillio

First we need to create a Twilio account.

Then, under Programmable Messaging -> Try WhatsApp and follow the steps

I will use a testing sandbox where I register my own phone number with Twilio.

You need to send a WhatsApp message to the provided number and text: join realize-you.

Once that is successful the registration is complete.

Create an ODA Channel

Now back to the ODA side, where we will create a Channel.

We need the Account SID and Auth Token from Twilio.

The phone number in the below screen is not in the proper format. It must be whatsapp: <phonenumber>, where the phone number comes from Twilio as seen in “Twilio Sandbox for WhatsApp”. Read the complete article here.

Developer Partner Community

For regular information become a member in the Developer Partner Community please register here.

clip_image003 Blog clip_image005 Twitter clip_image004 LinkedIn image[7][2][2][2] Facebook image Meetups

Technorati Tags: PaaS,Cloud,Middleware Update,WebLogic, WebLogic

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.