The “build vs. buy” debate has a long and storied history in the Enterprise world. The big question being, “do we buy something that is close to what we want, but requires us to change how we do things? Or do we build something from scratch that does something exactly how we think we want it to work?” Then the Cloud came along, and suddenly the question was switched to “subscribe” vs. “build”, and the drivers to “build” became even more difficult to justify.

The advent of the Cloud was like “subscribe” slam-dunking on “build”.

The common consensus in the Enterprise world is to now always buy/subscribe, unless there’s a huge and compelling reason to build. These days, “build” has to justify itself, as “subscribe” is now the default decision.

Most organizations would prefer to focus on their main business objectives, and not get side-tracked into becoming Enterprise software development companies.

Building your own payroll system may sound exciting, but someone else has already done it, and you’re better off using what they built (and which the vendor will be committed to maintaining and upgrading forever).

OK, building a payroll system actually doesn’t sound exciting at all. But what does sound exciting is the idea of building a brain. But, builder beware…

Humankind’s fascination with the concept of AI goes back a very long way. Also, as anyone who has used Enterprise software will tell you, a “brain” for the Enterprise is a much-needed addition. In fact, the call center industry is built entirely on the fact that Enterprise software is too difficult for the average person to use – primarily because it seems to lack any kind of intuitive brain. Read the complete article here.

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