WhatsApp channel for Oracle Digital Assistant by Infobip

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In this guide, we explain how to integrate Oracle Digital Assistant with the Infobip platform using WhatsApp as a channel.

Prerequisites

· Infobip account.

· WhatsApp sender.

· Oracle Digital Assistant account.

· Oracle Cloud tenant

If you don’t have an Infobip account, check out how sign up.

Once you have your Infobip account and have verified your phone number, you’re automatically assigned a testing WhatsApp sender. Navigate to Apps > WhastApp to view your senders.

When you’ve finished testing and you want to have dedicated senders, request one directly from Infobip web interface.

•    How to request a verified WhatsApp sender

Features

· Inbound and outbound text messages

· Outbound text messages with postback actions

· Inbound and outbound media messages (image, audio, video, file)

· Inbound location messages

· Outbound cards with supported actions: postback, call, URL

User Guide

Skill Installation and Configuration

Oracle Digital Assistant is created in the Oracle Cloud tenant. This is provided by Oracle as a playground for developers.

1. Access the Oracle Cloud tenant.

2. Introduce the name of the tenant provided by Oracle. Read the complete article here.

Developer Partner Community

For regular information become a member in the Developer Partner Community please register here.

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