The next release of Ida, our digital assistant, will be available this January, 2022. Clients can talk to their account teams about a deployment schedule that works for you.
21.04 is the biggest release of Ida in over a year. Our experience over the last year has validated our opinion that having one-stop shopping for all your answers is the key to successful ROI. Running AI like Ida at scale means getting engagement from multiple departments who need to contribute their organizational-specific expertise to the solution. 21.04 is all about creating a powerful, federated AI platform to achieve scale and maximize usefulness to users while taking your return on investment to new highs.
With 21.04, our customers can run multiple unique versions of Ida while leveraging knowledge and AI models that are common to all your organizations, as we call them. An organization is any entity such as a department, a campus, a business unit, a location, etc. This all happens in a single tenancy so the value propositions really accelerate with Ida. The second pillar of this release is the ability to understand accuracy and performance over time in a fully automated cycle. No human intervention is required to understand how the machine is doing. One of the key mission’s of Ida is transparency around performance of the AI despite it not being a common approach in our industry. Finally, a whole host of new organization aware reports are now available as well as a refreshed Ida dashboard making managing the solution even easier. Read the complete article here.
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